These terms regulate all users of www.soleildegrace.com. They will be valid for all your future transactions with Soleil de Grace and visits to www.soleildegrace.com. These conditions regulate sales of perfumes or other products by www.soleildegrace.com to private individuals. This website is destined exclusively to private individuals. The conditions of sales mentioned hereafter concern only www.soleildegrace.com and are not related to any other conditions as for as those which are applied in stores. Soleil de Grace reserves the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.
DISCLAIMER
We do not guarantee that all the items available at the www.soleildegrace.com online shop are in stock at the time of your order. In the case of incorrect stock balance affecting your order we will contact you by phone or by e-mail. Soleil de Grace cannot warrant that the content of www.soleildegrace.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Soleil de Grace may at any time change the content of the site and the items available in the product range. Though Soleil de Grace strive to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled. Part of the services mediated through www.soleildegrace.com are performed and concerned for by outside organizations. In situations where Soleil de Grace act as agent for such services, we cannot be held responsible for any errors resulting from their activities. Soleil de Grace cannot be held responsible for any damage caused from using the site or not being able to use the site. Soleil de Grace cannot guarantee a problem-free, uninterrupted and secure access to the website.
COPYRIGHT NOTICE
Copyright in the documents (including, without limitation, the trademarks of Soleil de Grace, logos, graphics, text, photos, designs, logos, icons, images, data and software) provided in this web site are owned by or licensed to Soleil de Grace and its affiliates. Soleil de Grace may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material, and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from Soleil de Grace. You may not modify the material in any way, without the prior written permission from Soleil de Grace. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at info@soleildegrace.com
Information service
Soleil de Grace Parfums
Kayisdagi caddesi Gedikpasa sk
No:9/A Atasehir
34367
ISTANBUL
+908505323556
REGISTERED TRADEMARKS
Our registered trademarks include, among others, the name and logo of Soleil de Grace. They may be used or registered in one or more countries and browsing this website does not grant you any right to use them.
PRIVACY POLICY
All personal information registered on the info@soleildegrace.com website is managed with the utmost care. The information we keep is not sold or used for any purpose other than to ensure that you receive the best possible service. It is only used to inform you of special offers and other marketing activities from the different services of Soleil de Grace. Your personal data can only be revealed to a third party in case of necessity related to the purposes described above. When you register on our online shop, you can choose not to receive information from Soleil de Grace. If you wish to unsubscribe and no longer receive information from Soleil de Grace, send an email to info@soleildegrace.com, specifying your email address and briefly describing the reason for this choice. You are entitled to ask to know all the information concerning you kept in our system at any time. This information can be obtained by sending an e-mail to info@soleildegrace.com. If it proves to be incomplete or incorrect, you have the right to have it corrected or deleted. All customers paying by credit card are subject to validation checks. Soleil de Grace reserves the right to postpone any order if an additional security check is deemed necessary.
COOKIES
www.soleildegrace.com uses cookies in order to improve your experience of the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes. You can set your browser to notify you when a cookie is to be activated. This enables you to reject usage of this cookie or to tell your browser to erase the cookie at the end of your visit. The web shop cannot be used if you disallow cookies.
LINKS
www.soleildegrace.com may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.
PAYMENT AND PRICES
We accept payments by Visa, Eurocard, MasterCard and PayU. The full amount will be charged on the date of the purchase (i.e. when you confirm your purchase). All prices are including Turkish VAT and any shipping fees (when applicable) will be added while proceeding with your order confirmation based on the delivery address. Soleil de Grace reserves the right to modify the prices of products at any time prior notice.
SHIPPING AND DELIVERIES
Unfortunately, we do not deliver to all countries. You can get a complete list of countries we do not ship to by emailing us at info@soleildegrace.com . Additional duties and taxes may be levied by customs in the destination country and will be the responsibility of the recipient. Soleil de Grace cannot determine the exact amount of these fees in advance.
We will deliver the Products in accordance with the delivery option selected by you. Whenever referred to, working days exclude Saturday, Sunday and public holidays. We will endeavor to deliver all orders will be within 3-8 working days as from the day of the Contract, although these timings cannot be guaranteed.
CANCELLATION AND REFUNDS
During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. Soleil de Grace Online Store cannot accept returns where labels have been removed and/or damaged. You are responsible for the shipping of returned items back to Soleil de Grace Online Store. Items lost in transportation will not be compensated for. Shipping charges on returned merchandise are at the customer’s expense. However, Soleil de Grace Online Store will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card or bank account. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. All exchanges are subject to availability. Faulty items will be exchanged to the same type of product, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery. Exchanges and returns can only be made as described in Soleil de Grace Online Store’s instructions.
RULE VIOLATION
Soleil de Grace reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.
FORCE MAJEURE
In case of Force Majeure, Soleil de Grace’s obligations are procrastinated. The contract between you and Soleil de Grace can in such cases be partially or fully terminated by yourself or by Soleil de Grace. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Soleil de Grace will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.
GOVERNING LAW
These terms of use are construed in accordance with Turkish law and you agree that the Turkish courts will have exclusive jurisdiction for any dispute under this agreement. The laws of you country may be different from the laws in Turkey and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.